March 2020

Triangle evaluated user engagement and maturity of the Arab Development Portal (ADP) – an interactive web portal promoting high-quality knowledge and advance data-driven analysis and debates, advocacy, and policy-making in the Arab region.

This report provided various recommendations, based on both qualitative and quantitative data, to improve the ADP’s content and functionality and cater to the online community. The study considered the ADP’s internal policies and management as measured by a specially designed Organisational Assessment Tool (OAT) that assessed the “maturity” level of ADP’s user engagement. Triangle also conducted a Website Evaluation Survey (WES), a survey of 500 existing and potential users across Western Asia, which shed further light on the ADP website’s performance.